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TrustGrow and the general data protection regulation (GDPR)

The General Data Protection Regulation (GDPR) is an EU privacy framework designed to give individuals more control over their personal data. It applies globally to any business processing the data of EU residents — regardless of where that business is located.

This page outlines how TrustGrow applies GDPR principles and ensures that personal data is collected, processed, and stored transparently and securely.

Purpose of this document

TrustGrow is committed to full transparency around data protection. This page gives you a clear overview of:

  • Who we are
  • What types of data we collect
  • Why we collect data
  • How long we retain your data
  • Third-party services we work with
  • Your rights over your data
  • How you can manage, update, or delete your information
  • How to contact us regarding privacy questions

What is GDPR?

GDPR gives individuals full control over how companies use their personal information. Businesses like TrustGrow must clearly explain what data is collected, why it is collected, and how long it is retained. Users have the right to access, correct, restrict, or delete their data at any time.

GDPR applies to TrustGrow because we serve users and clients located within the European Union.

How TrustGrow implements GDPR

TrustGrow prioritizes data protection and operates on privacy-first principles. We’ve implemented measures to ensure transparency, lawful processing, and secure handling of all personal data.

We have strengthened our:

  • Terms and conditions
  • Privacy policy

Data we collect

  • Account Information: Name, email, company details, and relevant service-related information.

  • Service Usage Data: Device type, IP address, browser information, session logs, and security events.

  • Browsing Behavior: Pages viewed, time spent on the site, scroll activity, and interaction with campaigns.

Why we collect your data

  • To operate and maintain TrustGrow services
  • To improve performance, reliability, and platform usability
  • To provide customer support and respond to inquiries
  • To protect the platform against fraudulent or abusive behavior

Third-party services we use

  • Analytics Tools: Used to understand traffic, usage behavior, and improve platform performance.

  • Email & CRM Services: Used to send essential notifications and manage client communication.

  • Payment Providers: For secure and encrypted payment processing when applicable.

Your data rights

  • Access your stored information

  • Modify any incorrect data

  • Request deletion of your data

  • Withdraw consent for processing

  • Export your data on request

How to manage or delete your data

  • You can update your details from your account dashboard at any time.
  • For deletion or export requests, email us at: privacy@trustgrow.me
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